We Live Our Beliefs and Stick to Our Principles
Stability & Experience
The NextVolt team has over 200 years of combined industry experience, giving us the knowledge to serve our customers with surety and stability.
From the stability of our team, we provide the same assurance to our customers. Our 30-day satisfaction guarantee provides confidence and allows tentative customers to settle into their plan.
Competent account management builds on this confidence and provides reliable resources to monitor, manage and report on your account’s status.
Simple and Easy
NextVolt makes electricity easy through our prices and customer support. No one has time to mess about with difficult providers, so we make sure to maintain longer available support hours with responders who know their stuff.
If there’s ever confusion with the NextVolt process, you can be sure it won’t last for long. We meet our customers where they are to make things as comfortable as possible. Whether it’s via phone, email, chat, social media, or a catalog of online help resources, NextVolt has all the bases covered in customer support.
No Tricks, Games, or Gimmicks
At NextVolt, we don't want to confuse you with complicated contracts or surprise you with sudden rate hikes. Our plans are simple and easy to understand. Unlike other energy companies, we don't play games with our rates. Some companies might offer low rates at certain times but then raise them during others. They might even offer "free electricity" on certain days, but then charge you a lot more on other days. That's not how we do things. We promise to provide stable and reliable plans that you can count on, without any hidden fees or fine print.
Satisfaction is Guaranteed
At NextVolt, we're so confident that you'll be happy with our service that we offer a satisfaction guarantee. Plus, there's no risk involved since we don't charge a termination fee at the beginning of your contract. That means if you decide to switch, you can do so without any financial penalty. This makes it easy for you to make a decision and switch with confidence.
Why Are We Here?
We started NextVolt Energy with one goal in mind: to be an advocate for consumers in a market characterized by deceptive offers and opaque billing practices.
While the deregulated electricity markets give you the power to choose your own provider, it’s not always easy to find reliably affordable options. Many companies cloak their plans in misleading language fraught with exceptions and contingencies, and consumers are understandably fatigued.
We’re doing things differently. We make our plans clear and simple, so you never have to worry about unexpected rate increases or hidden fees. Even if you forget to renew your plan, we’ve got you covered: we’ll automatically transfer you to a great flat rate based on your previous 12 months of usage. Electricity doesn’t have to be complicated. We’re here to simplify it.
Our Leadership
Meet our team of passionate electricity gurus. In our combined century of industry experience, we’ve learned a thing or two about how to keep your rates low while eliminating annoyances like hidden fees and surprise billing increases.
Cullen Hay
President
Cullen has over 26 years of energy experience spanning the trading, consulting and retail energy space across all deregulated markets in the U.S. Cullen has worked for many of the industry’s largest companies, from running mergers and acquisitions to portfolio management, and finally to P/L delivery of one of the nation’s largest residential providers. Cullen’s wealth of experience across all areas of the retail space bring a directional wisdom to making NextVolt Energy the most respected retailer doing business in the US today. Cullen is a graduate of Southwestern University and resides in Houston with his wife of 26 years and his twin daughters, Elise and Sydney and his son, Griff.
Keith Dezern
SVP, Digital Sales & Operations
Keith is a seasoned technology executive with a proven track record of growing high performing teams for marketing, sales and delivery on a global scale. He is an entrepreneurial leader who thrives at scaling new ventures across multiple industries including e-commerce, digital marketing, energy, manufacturing, and telecommunications. At NextVolt Energy Keith is responsible for digital strategy including marketing and digital platform roadmaps. Keith is a graduate of the University of Florida and enjoys playing guitar, scuba diving and spending time with family.
Meagan Eure
VP, Operations & Retention
Meagan brings more than a decade of experience in the energy industry to her role as the Vice President of Retention for NextVolt Energy. Her dedication to people has always been a driving force in creating and implementing initiatives to optimize the customer journey. Her work across various aspects of retail energy provides a broad perspective that she is excited to bring to NextVolt. Meagan is a native Houstonian and enjoys painting, the arts, and spending time with her husband and two children, and rescuing animals.
Matt Bentele
Vice President, Pricing and Portfolio Management
Matt has over 26 years of experience in the energy industry and is the Vice President of Pricing and Portfolio Management. Prior to joining NextVolt Energy, Matt has held leadership roles in asset optimization, origination, risk management and energy trading. Matt earned a Bachelor of Arts in Economics and MBA from the University of Arkansas.
Where We Serve
We can’t wait to expand our services throughout the Northeast and Mid-Atlantic. In states with default electricity providers, many customers find themselves paying too much for inferior plans that include fees and usage-based rate increases. We can do better. We’re offering competitive plans designed with your needs in mind. Check back soon to see if we’re powered up in your state.