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Ohio Power Companies

State-Specific Contact Information

Duke Energy Contact Information

Customer Service Representatives are available by phone Monday – Friday.

Home: 800-777-9898    Business: 800-653-5307    International: +1 407-629-1010

Hearing /Speech Impaired: (TTY or TDD Relay Service) 711

Visit Duke Energy’s Website to Learn How to Read Your Bill.

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AEP Ohio Contact Information

Customer Service Representatives are available by phone at the following numbers:

Home: 800-672-2231    Business: 888-710-4237 

Hearing /Speech Impaired: (TTY or TDD Relay Service) 711

Visit AEP Ohio’s Website to Learn How to Read Your Bill.

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First Energy Contact Information

Customer Service Representatives are available by phone at the following numbers:

Home: 1-888-LIGHTSS   Report by Text Message:
Text “OUT” to 544487 

Hearing /Speech Impaired: (TTY or TDD Relay Service) 711

Visit First Energy’s Website to Learn How to Read Your Bill.

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